Introduction
Tokyo-Bangkok based SynQA has recently announced the launch of a $120 million Series C funding round. The primary investors in this round include the venture capital firm SoftBank, the Japanese telecom giant KDDI Corporation, and the Japanese trading company Mitsui. This is SynQA’s third funding round since its launch in 2015.
What is the SynQA Series C?
The SynQA Series C is a $120 million financing round led by SoftBank, KDDI Corporation, and Mitsui. The funding will be used to accelerate the company’s growth, as well as to expand its product offerings and support its global customer base. The investment marks a significant milestone in SynQA’s journey as it continues to focus on the development of its chatbot platform.
What is SynQA?
SynQA is an AI-powered chatbot platform that combines natural language processing and deep learning technologies to enable businesses to automate conversations with customers and create more engaging customer experiences. It is used by enterprises from a variety of industries, including banking, insurance, retail, hospitality, and healthcare.
What is the Purpose of the Investment?
The investment from SoftBank, KDDI Corporation, and Mitsui will enable SynQA to further invest in its engineering, product, and customer to support product development, expand its global customer base, and continue to build its platform. Additionally, this investment is expected to accelerate the adoption of SynQA’s cutting-edge technologies.
FAQs
Q. What is the value of the SynQA Series C?
A. The SynQA Series C is a $120 million investment round.
Q. Who are the investors in the SynQA Series C?
A. The primary investors in this round include the venture capital firm SoftBank, the Japanese telecom giant KDDI Corporation, and the Japanese trading company Mitsui.
Q. What is the purpose of the SynQA Series C investment?
A. The investment from SoftBank, KDDI Corporation, and Mitsui will enable SynQA to further invest in its engineering, product, and customer to support product development, expand its global customer base, and continue to build its platform.
Examples
One example of a company that is utilizing SynQA’s technology is Airtel, India’s leading telecom service provider. Airtel is leveraging SynQA’s trustable AI-driven customer interaction platform to power its automated customer service. This has enabled them to provide 24×7 support to their customers and save thousands of man-hours in the process.
Another example is the UK based financial services firm Standard Life. The company is leveraging SynQA’s platform to enable its customers to access virtual money advice. This has been enabling the firm to quickly increase customer engagement and offer an enhanced customer experience.
